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My website has been loading slower than a dial up connection. I contacted their support about the slowest ticket I have ever seen, it took them 5 days to even acknowledge it. Then they blamed my code. But I moved to another host and suddenly everything works fine. Web4Africa is a scam, they take your money and give you nothing but headaches.
I honestly can't believe this company is still in business. Their hosting is so bad my website loads slower than a dial up connection from the 90s. I tried to renew my domain and it took three days for them to process it. Three days! And their ticket system is the slowest I have ever encountered. It feels like they just ignore customers on purpose. I am moving all my sites as soon as I can.
Web4Africa has been a huge waste of money. The hosting is bad, slow and unreliable. Their customer support is the slowest, I waited over a week for a simple domain renewal query. I'm extremely disappointed and would not recommend them to anyone.
I honestly can't believe I wasted money on Web4Africa. Their hosting is so bad I had to move my site after just three months. The server kept going down at least twice a week and their support never fixed it. I submitted ticket after ticket and each time they just said they were working on it. The ticket response time was the slowest I've ever seen sometimes taking days to get a simple reply. My small business website lost traffic and customers because of this garbage service.
I've been hosting with Web4Africa for about a year and a half and its been nothing but problems. Their support is a joke. I submitted a ticket about a billing issue and it took them four days to get back to me. Four days. I had already resolved the issue on my own by then. The domain renewal process is just as bad. I tried to renew a domain and it took almost a week for it to show up as renewed in my account. I was terrified I was going to lose it. Their hosting is also incredibly slow. My website takes forever to load and I have had multiple instances of my site being completely unreachable. I am in the process of moving to a different provider and I cannot wait to be done with them.
After months of terrible service, I am finally leaving Web4Africa. Their support is painfully slow, I once had a ticket about a hacked site and it took them four days to respond. Domain renewal is a hassle, it takes them forever to process and my domain expired because of their slowness. The hosting is awful, my site is slow and they keep blaming my WordPress plugins. I am so disappointed because I thought they were legitimate but they are just a waste of money.
I was with Web4Africa for years because they were local but after this I am leaving. I needed to transfer a domain out and it took them ten days to respond to the first ticket. Then they kept asking for the same verification documents over and over. Their support team is a total joke, I honestly think it is just one guy who works two hours a day. The hosting was also terrible with constant downtime but the domain renewal process is what finally broke me. They make you jump through hoops and then charge you double the renewal price if you forget to do it early. I have moved all my domains to a better registrar and will never look back. Avoid this company like the plague.
I signed up for Web4Africa because they said they were ICANN accredited and I thought that meant something. But their hosting is the slowest I have ever used and their support is even worse. I needed help with a domain renewal and it took them two weeks to respond to my ticket. Two weeks! In that time my site was down and I lost a lot of business. When they finally answered they just sent me a link to a FAQ page. I am not a technical person and I needed real help but they just ignored me. I have since moved to a different host and my site runs perfectly now. Do not fall for their promises.
I have submitted three tickets about my website going down. Each one took over two weeks to get a reply. The slowest ticket response I have ever experienced. When they finally answered they said they fixed it but my site is still broken. Their hosting is unreliable and the customer service is terrible. I am switching to a different provider next week. Do not trust this company.
I've been hosting with Web4Africa for a few months and it's been a disaster. The hosting is bad, my emails go to spam often and the site is sluggish. Their support is the slowest I've dealt with. I tried to renew my domain and it was a mess, they kept asking for the same verification over and over. I'm switching providers and warning others to avoid them.
Web4Africa is an ICANN-accredited domain registrar and full-suite web hosting provider established in 2002. Over more than two decades, it has expanded its infrastructure and services across multiple African countries including South Africa, Nigeria, Ghana, and Kenya, operating data centres and offering services locally to ensure performance, data sovereignty, and reliability.
Their offerings include domain registration, shared and cloud hosting, virtual private servers (VPS), SSL certificates, WordPress hosting, bare-metal servers, and backup & storage. Web4Africa emphasizes excellent local support, competitive pricing, and stable infrastructure in African markets. In July 2024, Web4Africa was acquired by HOSTAFRICA, integrating its operations under the HOSTAFRICA brand while maintaining its service commitments.
Their headquarters / physical office is located at 50 Constantia Boulevard, Quadrum Office Park, Constantia Kloof, Roodepoort, Gauteng 1709, South Africa, with postal address P.O. Box 5994, Cresta, Randburg, Gauteng 2118. Their sales and support lines are available via local South African numbers; they also serve many clients across Africa and globally via their network of data centres.
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South Africa
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Australia
Ghana
Italy
Poland
Philippines
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