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I signed up for Web4Africa thinking they would be a good choice for my portfolio site. What a mistake. Their hosting is incredibly slow, my images take ages to load and the page speed is just terrible. I tried to get help through their ticket system but it is the slowest thing I have ever used. I waited four days for a response about a simple PHP configuration issue. And when I needed to renew my domain, the process was so slow and confusing that I almost messed up the expiration. I am done with them. I am moving to another host next week. If you are considering Web4Africa, just don't. You will regret it.
I needed to renew a domain urgently and Web4Africa made it impossible. Their payment gateway failed multiple times and support took forever to reply. The slowest ticket in history. Their hosting is equally bad, I had constant 500 errors. I cannot believe they are ICANN accredited. They are just coasting on old reputation.
I signed up for their hosting package thinking I'd get reliable service but it's been nothing but a disaster. Pages take forever to load and the support team just gives generic responses. My site went down during a crucial sale and it took them over 8 hours to even acknowledge the ticket. Complete waste of money.
I wish I could give zero stars. My domain renewal took over a week and I missed the deadline because of their slow system. When I contacted support they just gave generic responses. The hosting is terrible too, my site kept going down every few hours. I have been with them since 2020 and it just gets worse. Steer clear if you value your website.
I needed hosting for my new blog and thought Web4Africa would be a good choice but I was wrong. The hosting is extremely slow and my pages take forever to load. I submitted a support ticket about the issue and didn't hear back for six days. Their domain renewal process is also painfully slow. I'm very disappointed and will not recommend this company to anyone.
I signed up for Web4Africa because I wanted to support a localish company but it turned out to be a huge mistake. Their hosting is absolute garbage. My website was down more than it was up and when it was up it was painfully slow. I lost a lot of business because of it. Their ticket system is the slowest I have ever used. I opened a ticket about a major outage and it took them nearly three days to even acknowledge it. By then I had already moved my site. The domain renewal process is also terrible. I tried to renew a domain and it took over a week to go through. I had to send multiple emails to get it sorted. I am never using them again and I warn everyone I know to stay away.
I signed up with Web4Africa thinking I was getting a reliable service given they claim to be ICANN accredited. What a mistake. My website loads slower than dial up and their support is a joke. I opened a ticket about my site being down and it took them four days to respond. Four days! By that time I had already lost a ton of business. The hosting itself is terrible, constant downtime and when I asked for a refund they gave me the runaround. Save your money.
I regret choosing Web4Africa. The hosting is bad, my site was down for hours and their support didn't care. I had a domain renewal issue that took them ten days to resolve. Their ticket system is the slowest I've ever used. I'm moving my business elsewhere.
I just wanted to renew a simple .com domain but Web4Africa made it a complete headache. The dashboard is confusing and the renewal process dragged on for days, I kept getting error messages and had to contact support multiple times. Their ticket system is unbelievably slow, each reply took over 24 hours. I'm honestly disappointed because I thought an ICANN accredited registrar would be reliable but this is the worst hosting experience I've had. My site was down for hours during the renewal and I lost some traffic. Never again.
I have been using Web4Africa for a few months hoping things would improve but they haven't. Their hosting is incredibly slow and my emails keep bouncing. When I opened a ticket it took two weeks for a first response. The domain renewal process is also super slow. I feel like I wasted my money and time.
Web4Africa is an ICANN-accredited domain registrar and full-suite web hosting provider established in 2002. Over more than two decades, it has expanded its infrastructure and services across multiple African countries including South Africa, Nigeria, Ghana, and Kenya, operating data centres and offering services locally to ensure performance, data sovereignty, and reliability.
Their offerings include domain registration, shared and cloud hosting, virtual private servers (VPS), SSL certificates, WordPress hosting, bare-metal servers, and backup & storage. Web4Africa emphasizes excellent local support, competitive pricing, and stable infrastructure in African markets. In July 2024, Web4Africa was acquired by HOSTAFRICA, integrating its operations under the HOSTAFRICA brand while maintaining its service commitments.
Their headquarters / physical office is located at 50 Constantia Boulevard, Quadrum Office Park, Constantia Kloof, Roodepoort, Gauteng 1709, South Africa, with postal address P.O. Box 5994, Cresta, Randburg, Gauteng 2118. Their sales and support lines are available via local South African numbers; they also serve many clients across Africa and globally via their network of data centres.
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