This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.
The details that have been provided so far by the business to verify their profile.
Review Time
I tried to renew my domain through Web4Africa and it was the slowest process I've ever encountered. It took three days for the renewal to actually go through, and during that time my site was down and I lost several clients. Their hosting is also terrible, with constant downtime and slow speeds. I'm moving all my domains elsewhere.
I tried to renew a domain for a client and the process was incredibly confusing. The interface is clunky and I ended up paying twice because the system didn't update properly. When I asked for a refund they said it was my fault. It took over a week to get the money back. The slow domain renewal experience made me look unprofessional in front of my client. I'm done with them.
I wish I had read reviews before signing up. Web4Africa has the slowest ticket system I have ever seen. I opened a ticket about my site being down and it took them four days to respond. Then my domain renewal took another week because of their bad system. Their hosting is also terrible. My site constantly has errors. This company is a joke. I am moving my business elsewhere.
I moved my site here because the price was good but I regret it every day. The hosting is terrible. My site loads like it's stuck in dial up era. I've had multiple outages and their support just tells me to clear my cache. I've been with other providers and never had such bad hosting. The slowest ticket responses too. I'm switching as soon as I can.
I opened a support ticket with Web4Africa about my website being down and it took them an entire month to reply. By then I had already moved to a better provider. Their domain renewal process is also painfully slow. I cannot believe I paid for this level of incompetence. Stay away.
I signed up for Web4Africa hosting because they have been around for a long time but that does not mean they are good. Their hosting is terrible, my site is super slow and I get frequent downtime. Their domain renewal process is also slow, I had to wait days for it to go through. And their support is the slowest ticket system I have ever used. I sent a ticket and it was ignored for almost two weeks. I am so fed up. I would not recommend them to anyone.
I thought Web4Africa would be reliable since they've been around since 2002. But their hosting is garbage. My site keeps crashing, and their support is nonexistent. The ticket system is the slowest I've ever seen. When I tried to renew a domain, it took them a week and they almost lost it. I'm so disappointed. Do not waste your time with this company.
If I could give zero stars I would. Web4Africa has been nothing but a headache. Their hosting is bad with constant errors and slow load times. I needed to renew my domain and it took them so long I thought I was going to lose it. And their ticket system is the slowest I have ever used. I waited four days for a simple question to be answered. Do not waste your time or money here.
My experience with Web4Africa has been nothing short of frustrating. I signed up for their hosting plan because it seemed affordable but I quickly realized you get what you pay for. The server was constantly slow and my site kept crashing. When I tried to get help their ticket system was incredibly slow, taking days for any response. Renewing my domain was also a hassle, it took them a week to confirm the renewal. I regret ever giving them my business.
I am writing this review out of pure frustration. I have been with Web4Africa for three months and my site has been down at least a dozen times. When I try to reach out to support, I get put in a queue that takes forever. Their ticket system is definitely the slowest I have ever used. I once waited five days just for an answer about a simple email setup issue. And the hosting itself is super slow, like it takes forever for pages to load. I tried to renew my domain and it was a mess, the payment would not go through and no one could tell me why. They are just not reliable at all. Stay away from this company if you want a working website.
Web4Africa is an ICANN-accredited domain registrar and full-suite web hosting provider established in 2002. Over more than two decades, it has expanded its infrastructure and services across multiple African countries including South Africa, Nigeria, Ghana, and Kenya, operating data centres and offering services locally to ensure performance, data sovereignty, and reliability.
Their offerings include domain registration, shared and cloud hosting, virtual private servers (VPS), SSL certificates, WordPress hosting, bare-metal servers, and backup & storage. Web4Africa emphasizes excellent local support, competitive pricing, and stable infrastructure in African markets. In July 2024, Web4Africa was acquired by HOSTAFRICA, integrating its operations under the HOSTAFRICA brand while maintaining its service commitments.
Their headquarters / physical office is located at 50 Constantia Boulevard, Quadrum Office Park, Constantia Kloof, Roodepoort, Gauteng 1709, South Africa, with postal address P.O. Box 5994, Cresta, Randburg, Gauteng 2118. Their sales and support lines are available via local South African numbers; they also serve many clients across Africa and globally via their network of data centres.
https://www.scalahosting.com
https://www.dinahosting.com
https://www.10web.io
https://www.dreamithost.com.au
https://www.ovhcloud.com
https://www.hoststar.ch
https://www.hostinger.com
https://us.ovhcloud.com
https://www.netlify.com
https://www.godaddy.com
Pakistan
Kenya
Italy
South Africa
Canada
Singapore
United States
India
