This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.
The details that have been provided so far by the business to verify their profile.
Review Time
I have been trying to get my domain renewed with Web4Africa for weeks and it has been a nightmare. The process is incredibly slow and I have had to chase them multiple times. Their hosting is also terrible with my site loading so slowly it is embarrassing. And their support is the slowest I have ever dealt with. I sent a ticket and got no reply for five days. I am done with this company.
I am beyond mad. I had a domain registered with Web4Africa and when I tried to renew it their system kept giving me errors. I submitted a ticket and waited. And waited. Their support is the slowest I have ever seen. By the time they got back to me my domain had expired and someone else snatched it up. I lost a domain I had for years because of their terrible renewal process. Their hosting is no better either. I had a site on their shared hosting that would crash every time I got more than a few visitors. Just a nightmare company. I will never use them again.
This is the worst web hosting and domain registration service I have ever used. I have been with Web4Africa for about six months and it has been a constant struggle. Their website is slow, their control panel is clunky, and their support is non existent. I put in a ticket about a critical issue and they took nearly a week to respond. That is the slowest ticket response I have ever encountered. My domain renewal was also a nightmare, it took forever and I almost lost my domain. I am honestly shocked that this company is still operating. I feel cheated out of my money. Do yourself a favor and avoid Web4Africa at all costs.
I wish I had read reviews before signing up with Web4Africa. Their customer service is a joke, I raised a ticket about a critical issue and it took them over three days to reply. Domain renewal is incredibly slow, I thought it would be instant but it took them two days to process, during which my site was inaccessible. The hosting itself is terrible, my site loads so slowly that visitors are leaving before it even appears. I have had enough and I am moving to a proper host.
I moved my small business site to Web4Africa thinking I'd get local support. Biggest mistake. Their hosting is painfully slow, my site loads like it's still in the dial up era. But the real kicker was when I tried to renew a domain. It took them a week to process, and I almost lost it. Their ticket system is a joke, I waited three days for a reply about a simple DNS issue. Save your money and go anywhere else.
I signed up for Web4Africa's hosting and it was a nightmare. The uptime was awful and my site was always slow. When I tried to renew my domain it took forever and I had to contact support multiple times. Their ticket system is the slowest thing I have ever used. Each response took days. I have never had such a bad experience with a web host. I am leaving as soon as possible.
I wanted to transfer a domain to Web4Africa because I heard they were ICANN accredited but it was a huge mistake. The transfer process took over a month because their system kept rejecting the authorization code. Every time I contacted support they gave me the runaround and took forever to reply. The ticket response time was the slowest I have ever experienced. Meanwhile my domain was locked and I couldn't manage it. I finally gave up and went with another registrar that did the transfer in a day.
I run a small online store and switched to Web4Africa based on a friends recommendation. What a disaster. Their hosting is bad. My site crashed during a sale and I lost hundreds of dollars. When I tried to renew my domain it took so long that I almost lost it completely. Their support team is clueless and the ticket system is painfully slow. I am moving everything away as soon as I can. Do not use them.
Web4Africa promised fast hosting and quick support but I got the opposite. My website takes forever to load and their domain renewal process is ridiculously slow. I opened a ticket about a billing issue and it took them two months to respond. I will never recommend this company to anyone.
I signed up for Web4Africa hosting for a personal blog and it was a disaster from day one. The server was so overloaded that my site would time out during peak hours. I contacted support asking for help and they took five days to respond with a useless suggestion. Their ticket system is clearly not monitored regularly. I ended up moving to a different host and my blog now loads instantly. Do not waste your time with this company they are not reliable.
Web4Africa is an ICANN-accredited domain registrar and full-suite web hosting provider established in 2002. Over more than two decades, it has expanded its infrastructure and services across multiple African countries including South Africa, Nigeria, Ghana, and Kenya, operating data centres and offering services locally to ensure performance, data sovereignty, and reliability.
Their offerings include domain registration, shared and cloud hosting, virtual private servers (VPS), SSL certificates, WordPress hosting, bare-metal servers, and backup & storage. Web4Africa emphasizes excellent local support, competitive pricing, and stable infrastructure in African markets. In July 2024, Web4Africa was acquired by HOSTAFRICA, integrating its operations under the HOSTAFRICA brand while maintaining its service commitments.
Their headquarters / physical office is located at 50 Constantia Boulevard, Quadrum Office Park, Constantia Kloof, Roodepoort, Gauteng 1709, South Africa, with postal address P.O. Box 5994, Cresta, Randburg, Gauteng 2118. Their sales and support lines are available via local South African numbers; they also serve many clients across Africa and globally via their network of data centres.
https://www.scalahosting.com
https://www.dinahosting.com
https://www.10web.io
https://www.dreamithost.com.au
https://www.ovhcloud.com
https://www.hoststar.ch
https://www.hostinger.com
https://us.ovhcloud.com
https://www.netlify.com
https://www.godaddy.com
United Kingdom
New Zealand
Philippines
Ghana
France
United States
Brazil
India
South Africa
