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Review Time
I just wanted to renew my domain and maybe upgrade my hosting plan. That turned into a two week ordeal. The domain renewal process was so slow I thought the system was broken. And their hosting? Forget it. My website was down more than it was up. Every time I reached out for help I got the slowest ticket responses. I am honestly shocked they are still in business. Stay far away.
I thought Web4Africa would be a solid choice but I was wrong. Their hosting is terrible my site was down more than it was up. Their support is the slowest I have ever dealt with. Renwing my domain was a nightmare that took weeks. I am so disappointed that I wasted my hard earned cash on this.
Web4Africa has been a letdown from day one. The hosting is bad, my website is slow and often unreachable. Their support is the slowest, it took them a week to help with my domain renewal. I feel like I'm being ignored. I wouldn't trust them with my online presence.
I had a domain with them for three years and when I tried to renew it the system just crashed. It took them ten days to finally renew it and in that time someone else almost bought it. Their support team was condescending and kept saying it was my fault. The slow domain renewal process is unacceptable for an ICANN accredited registrar. I would give zero stars if I could. Avoid Web4Africa at all costs.
I thought an ICANN accredited registrar would be reliable but I was wrong. Their domain renewal process is incredibly slow. I almost lost my domain because they took so long to process it. Their hosting is bad too. My site loads so slowly and crashes all the time. Their support is useless and their ticket system is the slowest I have ever dealt with. I am very disappointed and regret ever using them.
I tried Web4Africa because they were cheap but I should have known better. Their hosting is so slow that my site took forever to load and I lost visitors every day. When I tried to get help their support team took forever to answer, I think the slowest ticket I ever had was 11 days. That is completely unacceptable. Their domain renewal process is also a mess, they kept asking for documents and then lost them. I eventually gave up and let my domain expire because it was easier than dealing with them. I am now with a proper hosting company and everything works great. Web4Africa is a scam.
I made a huge mistake choosing Web4Africa. Their hosting is awful with constant downtime and my site runs like a snail. I tried to renew my domain and it took them a week to process it. A week! And their support is just as bad with the slowest ticket system I have ever used. I literally had to wait days for a reply. This company is a joke and I regret giving them my money.
I moved my site to Web4Africa based on a recommendation and regret it deeply. The hosting is incredibly slow, my pages take 10 seconds to load. I reported an issue and the slowest ticket was never fully resolved. Domain renewal took 5 days even though I paid instantly. They are completely incompetent.
I wish I had read the reviews before signing up with Web4Africa. I needed a reliable host for my ecommerce store and thought a company that has been around since 2002 would know what they are doing. Big mistake. Their hosting is terrible. My site kept going down during peak hours and the loading speed was atrocious. When I tried to get help through their ticket system I was shocked at how slow it was. It took over a day for them to respond to my initial request and then the answers were completely unhelpful. Renewing my domain was another headache. The process took forever and I had to follow up multiple times to make sure it actually went through. I ended up losing a few sales because of their incompetence. Never again.
I submitted a ticket about my website being down. Web4Africa took a full 72 hours to even acknowledge it. Then they asked for information I'd already provided. Their hosting is so bad, my site kept timing out. Their domain renewal process is just as slow, I had to wait days for a transfer to go through. Honestly, this company is a mess. I'm moving everything to a proper provider.
Web4Africa is an ICANN-accredited domain registrar and full-suite web hosting provider established in 2002. Over more than two decades, it has expanded its infrastructure and services across multiple African countries including South Africa, Nigeria, Ghana, and Kenya, operating data centres and offering services locally to ensure performance, data sovereignty, and reliability.
Their offerings include domain registration, shared and cloud hosting, virtual private servers (VPS), SSL certificates, WordPress hosting, bare-metal servers, and backup & storage. Web4Africa emphasizes excellent local support, competitive pricing, and stable infrastructure in African markets. In July 2024, Web4Africa was acquired by HOSTAFRICA, integrating its operations under the HOSTAFRICA brand while maintaining its service commitments.
Their headquarters / physical office is located at 50 Constantia Boulevard, Quadrum Office Park, Constantia Kloof, Roodepoort, Gauteng 1709, South Africa, with postal address P.O. Box 5994, Cresta, Randburg, Gauteng 2118. Their sales and support lines are available via local South African numbers; they also serve many clients across Africa and globally via their network of data centres.
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