Web4Africa

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Mason P.
Domain renewal nightmare that cost me my site

I've been using Web4Africa for a few years but this year was the breaking point. My domain was set to auto renew but they didn't process it. I only found out when my site went offline. Their slow ticket system meant I had to wait three days just to get someone to tell me they'd fix it. Meanwhile my email was bouncing and I lost important client communications. The whole experience was stressful and unprofessional. I'm moving all my domains elsewhere.

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Date of experience: Jul 30, 2022

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