Web4Africa

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Frank J.
Domain renewal took forever

I needed to renew a domain for my charity group and Web4Africa made it the most painful process ever. Their system kept giving errors when I tried to pay so I had to contact support. That ticket sat for nearly a week before anyone even looked at it. By then my domain almost expired and I was panicking. When they finally helped the renewal took another three days to process. For a domain registrar that's supposed to be accredited this is completely unacceptable. I switched to another provider and the transfer was instant.

1
Date of experience: Oct 02, 2021

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