Web4Africa

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Justin Mitchell
Disappointed with slow domain renewal

I needed to renew my business domain and I thought Web4Africa would be fine since they are ICANN accredited. Big mistake. The renewal process took almost ten days because of some internal issue they could not explain. My domain was at risk of expiring and I was stressing out. Their customer service is a joke, they take forever to respond to any query. I also have a hosting account with them and it is painfully slow. My website takes ages to load and I have lost visitors because of it. I have had enough. I am taking my business elsewhere. If you value your time and sanity, find another provider.

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Date of experience: Jan 18, 2021

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