Web4Africa

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Andrew Rivera
I should have read the reviews first

Man, I am kicking myself for not doing more research. I thought I was getting a solid African hosting provider but all I got was headaches. Their domain renewal process is a total joke. I tried to renew my .com.ng and it took over a week and multiple follow ups. They kept saying there was a technical error but never explained anything. And the hosting? Forget about it. My WordPress site keeps timing out and the database keeps crashing. I put in a support ticket about the slowest ticket response I have ever seen. It took them four days to reply and they just asked me to clear my cache. Not helpful at all. I feel like I am dealing with amateurs. I am moving to another registrar this week. Avoid these guys.

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Date of experience: May 17, 2020

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