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My software as a service platform deals with digital goods and that apparently puts us in the high risk category. I’d been bounced between two different processors who either shut us down or held funds for ridiculous periods. When I found WalletPlug I was skeptical but their sales team walked me through every feature of their high risk merchant account. It’s been six months and I’ve had zero issues. Payouts are on time, the API is clean and well documented, and the reporting tools let me track everything from chargeback ratios to customer lifetime value. The best part? They actually helped me optimize my billing cycles to reduce churn. That kind of proactive support is rare. If you run a high risk payment processor dependent startup, do yourself a favor and check them out.
Sweden