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I was honestly skeptical about online payment processors for high risk businesses after a bad experience with a previous provider. But WalletPlug convinced me from our very first call. Their high risk merchant account team explained everything in plain English and set realistic expectations. The integration process for their high risk payment processor was smooth. We were live processing payments in no time. The real test came when we had a dispute from a difficult customer. WalletPlug handled the entire representment process and we won the case. That alone justified the move. The ongoing support has been fantastic, with quick responses and helpful advice. Our chargeback rate has actually decreased because of their monitoring tools. If you are on the fence about switching to a high risk payment processor, just do it. You will wonder why you waited so long.
United States