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ShopClues (Clues Network Pvt. Ltd.), founded in July 2011, is an Indian online marketplace headquartered in Gurgaon, Haryana, serving millions of users across India. It lists a wide variety of product categories including electronics, home & kitchen, fashion, gadgets, lifestyle, and more, with a focus on value deals, local merchants, and reaching tier-2/tier-3 cities.
The platform supports both B2C (consumer) shopping and has merchant support for sellers. Customer queries are handled via national helplines, email, and a help centre. Orders, returns, and logistics are managed across many pin-codes in India, with policies for replacement, refund, and grievance escalation. The company also maintains an office in Unitech Cyber Park, Sector 39, Gurugram as part of its corporate operations.
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